Shipping policy
Last Updated: September 1, 2026
Thank you for visiting and shopping at SOFYRE, operated by MEDRAN LLC. Below are the terms and conditions that constitute our Shipping Policy.
Order Processing Time
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All orders are processed, packed, and dispatched from our US fulfillment center within 24 to 72 hours (1–3 business days), excluding weekends and major US holidays.
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Orders placed after 2:00 PM EST on Friday or during the weekend will begin processing on the next business day.
Shipping Rates & Delivery Estimates
We provide Free Standard Shipping on all orders shipped within our standard delivery Worldwide.
| Shipping Method | Estimated Processing Time | Estimated Transit Time | Cost |
| Standard Shipping | 24 – 72 Hours | 4 – 6 Business Days | FREE |
Deliveries to rural routes, PO Boxes, APO/FPO addresses, or non-continental US territories may require an additional 2–3 business days.
Shipment Confirmation & Order Tracking
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As soon as your order has been fulfilled, you will receive an automated shipping confirmation email containing your tracking number and carrier link (e.g., USPS, UPS, FedEx).
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Please allow up to 24 hours after dispatch for tracking details to update on the carrier's portal.
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You can also track your package in real-time via the Track Your Order link located in our website header.
Incorrect Address & Delivery Issues
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Address Accuracy: Customers are responsible for ensuring that the shipping address entered at checkout is complete and accurate. If you notice an error, contact us immediately at support@getsofyre.shop. Once an order has been dispatched, we cannot modify the destination address.
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Carrier Delays: While most orders arrive within the 4–6 business day delivery window, unforeseen carrier volume spikes or severe weather may cause minor transit delays.
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Lost or Undelivered Packages: If your tracking information indicates that your package was delivered but you have not received it, or if it remains stalled in transit for more than 7 business days, contact our support team at support@getsofyre.shop for an immediate investigation and reshipment.