Shipping policy

Last Updated: September 1, 2026

Thank you for visiting and shopping at SOFYRE, operated by MEDRAN LLC. Below are the terms and conditions that constitute our Shipping Policy.

Order Processing Time

  • All orders are processed, packed, and dispatched from our US fulfillment center within 24 to 72 hours (1–3 business days), excluding weekends and major US holidays.

  • Orders placed after 2:00 PM EST on Friday or during the weekend will begin processing on the next business day.

Shipping Rates & Delivery Estimates

We provide Free Standard Shipping on all orders shipped within our standard delivery Worldwide.

Shipping Method Estimated Processing Time Estimated Transit Time Cost
Standard Shipping 24 – 72 Hours 4 – 6 Business Days FREE

Deliveries to rural routes, PO Boxes, APO/FPO addresses, or non-continental US territories may require an additional 2–3 business days.

Shipment Confirmation & Order Tracking

  • As soon as your order has been fulfilled, you will receive an automated shipping confirmation email containing your tracking number and carrier link (e.g., USPS, UPS, FedEx).

  • Please allow up to 24 hours after dispatch for tracking details to update on the carrier's portal.

  • You can also track your package in real-time via the Track Your Order link located in our website header.

Incorrect Address & Delivery Issues

  • Address Accuracy: Customers are responsible for ensuring that the shipping address entered at checkout is complete and accurate. If you notice an error, contact us immediately at support@getsofyre.shop. Once an order has been dispatched, we cannot modify the destination address.

  • Carrier Delays: While most orders arrive within the 4–6 business day delivery window, unforeseen carrier volume spikes or severe weather may cause minor transit delays.

  • Lost or Undelivered Packages: If your tracking information indicates that your package was delivered but you have not received it, or if it remains stalled in transit for more than 7 business days, contact our support team at support@getsofyre.shop for an immediate investigation and reshipment.